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In addition to the Complimentary Featured Tours and Excursions offered on every cruise, we also offer a number of Signature Tours for an additional cost. These Signature Tours are limited in availability and must be reserved in advance. The below list details all available Signature Tours that may be added to enhance your client's cruise experience.
Cancellation of your cruise package must be received by American Cruise Lines at its office in Guilford, CT in writing. Only written cancellations will be accepted and should be sent certified mail, return receipt requested, or by email to reservations@americancruiselines.com. All cancellations will incur a non-refundable $250.00 per person Cancellation Administrative Charge.
Our Cancel For Any Reason Protection Plan (the "Plan")* offers the opportunity to receive a refund from American Cruise Lines beyond our standard refund policy. Plan fees are non-refundable. Following is the refund** schedule for any monies received under our standard cancellation terms and with either our Basic or Deluxe Plan***.
Please contact us at 800-894-8570 or visit www.americancruiselines.com/general-information to find out more.
DAYS BEFORE CRUISE |
STANDARD CANCELLATION TERMS | CANCEL FOR ANY REASON PROTECTION PLAN | |
---|---|---|---|
BASIC PROTECTION | DELUXE PROTECTION | ||
Up to 91 Days |
100% money-back refund |
100% money-back refund |
100% money-back refund |
Between 90 and 46 Days |
50% money-back refund |
80% money-back refund |
90% money-back refund |
Between 45 and 10 Days |
0% |
80% money-back refund |
90% money-back refund |
9 Days or Less and Up until the Start of Your Cruise Package |
0% |
70% in Cruise Credits |
80% in Cruise Credits |
*The Plan is a cancellation fee waiver offered by American Cruise Lines. This is not insurance.
** All refunds will incur $250.00 per person charge.
*** You receive Deluxe Protection when you purchase the Plan within 14 days of initial payment for your cruise package. Plans purchased 15 days or later receive our Basic Protection only and are not eligible for Deluxe Protection.
By booking a cruise with American Cruise Lines, Inc., you agree to the “Terms & Conditions of Passage” which outlines our guests’ rights and obligations relating to all cruises. Details of these terms and conditions can be found at www.americancruiselines.com/terms or mailed to you upon request.
You must agree to the terms and conditions before continuing.
With our Air Travel Service, American Cruise Lines can make your next cruise even easier. Purchase round-trip air travel directly from American for the most convenient travel experience possible.
After you add Air Travel to your cruise itinerary, one of our Travel experts will contact you approximately 90 days prior to your departure to confirm your Air itinerary. Our Air Travel Service provides you with:
Air Travel is subject to American Cruise Lines’ Passenger Cancellation Terms.
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Contact one of our dedicated Cruise Specialists for assistance with reservations, special offers, or any other questions.
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Begin planning your U.S. cruise adventure with American Cruise Lines today. From the coast of Maine, to the mighty Mississippi and Pacific Northwest, our Free Cruise Guide provides detailed information about all of our more than 50 U.S. itinerary options.